PD Works

The ops console for payment telemetry

PD Works unifies routing, merchant onboarding queues, and PSP performance data — one dashboard for analysts, engineers, and leadership who need answers, not another export.

Open ticket
Credentialed access
Evidence upload
Analyst sign-off

14K

txn / sec

380+

methods

165+

currencies

210+

PSPs

Ticketed KYC with measurable SLAs

Replace inbox chaos with a four-stage pipeline your ops team can monitor — from first ticket to analyst sign-off, every handoff timestamped and exportable.

See the checklist
01

Open ticket

Merchants raise an onboarding request; ops sees queue depth, assignee, and SLA countdown in the console — no more lost email threads.

02

Credentialed access

Role-scoped portal invites go out automatically. Merchant contacts and internal analysts share one workspace with permission boundaries intact.

03

Evidence upload

Entity-type checklists guide document capture. Completeness scores flag gaps before an analyst ever opens a file.

04

Analyst sign-off

Cross-checks, OTP verification, and approval routing leave a durable audit trail — every decision tied to a timestamp and reviewer.

Modules in your console

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Outcomes your data desk can prove

Instrument acceptance metrics

Auth-rate dashboards, decline-code clustering, and PSP latency heatmaps — so ops spots drift before finance feels it.

Consolidate observability

One event stream for tokens, webhooks, settlements, and reconciliation — export-ready for your warehouse and alerting stack.

Route on live signals

Composite routing scores weigh acceptance probability, cost, and p95 latency in real time instead of static priority lists.

Govern risk posture

Fraud signals, document verification, and compliance flags surface beside merchant tickets — analysts act without switching tools.

Live telemetry

Audit-ready controls

Multi-rail coverage

Partner analytics

Shared telemetry, shared growth

ISVs, PSPs, and consultancies embed PD Works when their clients need pipeline visibility — joint dashboards, sandbox parity, and commercial models tied to verified merchant volume.

Explore partner programs

“We stopped reconciling five PSP exports every morning. Decline-code trends and onboarding SLAs now live in one console — our analysts finally have a single source of truth.”

Intelligence operators can act on

We built PD Works for teams buried in provider portals and manual KYC inboxes. Routing policy, merchant evidence review, and export-grade metrics belong in one control plane — not scattered across spreadsheets.

When scale, regulation, and customer expectations collide, visibility wins. PD Works gives ops the telemetry to tune rails, clear queues, and report impact without waiting on engineering sprints.

How we got here

Ready to instrument your payment stack?

Open an onboarding ticket or schedule a walkthrough — we'll show you live routing, queue metrics, and export samples.

From the data desk

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Controls validated for regulated payment operations

GDPRSOC 2 Type IIISO 27001PCI DSS